What if I can't make it to my scheduled appointment?
Please let us know 24 hours before your scheduled appointment time if you can not keep your appointment commitment. This allows us the opportunity to fill the vacant time slot. If you cancel within the 24 hour window you will be charged 50% of your session fee. if you NO CALL NO SHOW- you will be charged the full price of the appointment.* If you show up late, it will cut into your massage time. (Example: if you booked a 60 min massage and you show up 15 min late, you only get a 45 min massage while having to pay the full amount. This policy is in place to assure the next appointment after you can start on time.) All appointments that are late 15 minutes or more without notice are considered a no show, and will be asked to reschedule their appointment and pay the fee.